Introduction
At Kentucky Merchant Services, we understand that navigating the world of international payment fees and global card processing requires not just the right tools, but also trust. This Privacy Policy explains how we collect, use, protect, and manage your information as you explore our platform, resources, and services to reduce unnecessary fees and streamline your Kentucky merchant payments. By using Kentucky Merchant Services, you agree to the terms described here. Please read this policy carefully, and reach out if you have any questions or concerns.
Information We Collect
1. Information You Provide Directly
Account Information:
When you register for an account, subscribe to our newsletter, request a consultation, or contact us for support, we may collect personal information such as your name, business name, email address, and industry details.
Service Usage Data:
If you use tools like our fee comparison calculator or request personalized fee savings consultations, we may ask for transaction data (amounts, regions, payment networks) to generate accurate results and recommendations.
Feedback and Correspondence:
Any information you provide through surveys, feedback forms, or email communication with our support team.
2. Information Collected Automatically
Device and Usage Details:
We automatically gather information such as your IP address, browser type, device identifiers, and pages visited, to help us understand how our site and tools are used.
Cookies and Tracking Technologies:
We use cookies and similar technologies to remember your preferences, facilitate platform navigation, and analyze website traffic. You can adjust cookie preferences in your browser at any time.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services and your experience, with a special focus on helping you avoid unnecessary international payment fees.
Service Delivery:
To operate and maintain features such as the Kentucky merchant fee comparison tool, interactive calculators, and international transaction fee guides.
Personalization:
To tailor content, fee guides, and service recommendations to your interests or region, making your search for cost-effective Kentucky payment solutions easier and more relevant.
Communication:
To send you updates, newsletters, and responses to inquiries—always with the option to opt out of non-essential communications.
Platform Improvement:
To analyze usage patterns and site traffic, helping us refine our resources, create new guides on avoiding unnecessary international merchant fees, and improve overall performance.
Legal Compliance and Security:
To comply with applicable laws, protect user data, and safeguard our platform against fraud or unauthorized access.
How We Share Your Information
Kentucky Merchant Services does not sell your personal information. We only share data under the following circumstances:
With Service Providers:
Trusted partners who help us deliver website hosting, analytics, or email communications. These vendors are contractually bound to protect your data.
Legal Obligations:
If required by law, regulation, or court order, we may disclose your information as necessary.
Business Transfers:
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to new ownership, with notice provided if your data is subject to a new policy.
With Your Consent:
We may share information with third-party payment tools or services when you connect to them through our platform, only with your explicit permission.
Data Security
Protecting your information is a core value at Kentucky Merchant Services. We implement a range of security measures to keep your data safe:
Encryption:
Sensitive data is encrypted both in transit and at rest.
Access Controls:
Only authorized personnel have access to personal and business information, and only for necessary functions.
Routine Reviews:
Our site and systems are regularly tested for vulnerabilities and kept updated with security best practices.
No internet transmission is completely secure. We urge you to use strong passwords, log out after sessions, and contact us immediately if you suspect unauthorized activity on your account.
Your Rights and Choices
You have control over the information you share with Kentucky Merchant Services:
Access & Correction:
Log in to your account to view or update your personal information.
Data Deletion:
Request deletion of your personal data (subject to legal retention requirements).
Communication Preferences:
Opt out of promotional emails at any time by following the unsubscribe instructions included.
Cookie Preferences:
Manage or block cookies through your browser settings.
To exercise any of these rights, simply contact our privacy team using the details provided below.